Retired Chief Administrative Officer, Bank of America Independent Director Age: 59 Director Since: 2025 Committees: Compensation Governance BACKGROUND Retired from Bank of America in December 2021 after nearly 34 years of service. Chief Administrative Officer of Bank of America from 2015 to December 2021, where she led a global portfolio including the company s brand strategy, marketing, data analytics, media and communications, business integration across 91 U.S. local markets, crisis management and global business continuity. Head of Global Human Resources of Bank of America from 2010 to 2015, managing a global workforce of more than 285,000 employees. Senior Human Resources Executive of Bank of America from 2002 to 2010, with responsibilities spanning Global Banking and Markets, Global Wealth & Investment Management, Global Commercial Banking, Corporate Workplace and Corporate Planning & Strategy. Held various other positions at Bank of America from 1988 to 2002. Chair of the Bank of America Alumni Network since January 2022. Interim CEO and President of the Charlotte Regional Business Alliance from May 2024 to May 2025 and Strategic Advisor from May 2025 to December 2025. Consultant to the Charlotte Hornets from March 2026 to August 2026. Member of the board of directors of HCA Healthcare, Inc. (NYSE: HCA). SKILLS & QUALIFICATIONS Ms. Smith brings to the Board extensive financial, operational and human resources expertise, including capital planning, business administration, brand strategy, marketing, data/analytics, media and communications, vendor management, business integration and continuity and people strategy. KEY SKILLS Management Corporate Governance/Other Public Company Directorship Human Capital/Talent Management